Cancellation before arrival must be made in writing.

The rent for the reserved period will be refunded to ‘the Guest’ less

‘reasonable costs and charges (on a pro rata basis) for all or any part of the reservation period that the apartment is re-let. In the event of a dispute the accommodation provider’s decision will be final.

Once a reservation has been paid for ‘the Guest’ is committed to the dates booked. As a result any alteration to the dates reserved will depend on availability and a rent refund for the reserved period will be dependent on accommodation provider’s ability to resell the apartment booked.